Accessibility

People’s Collection Wales is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the People’s Collection Wales website and any site ending in peoplescollection.wales or casgliadypeople.cymru.

Compliance status

This website is [fully / partially] compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The following content does not meet WCAG 2.2 AA success criteria:

Videos

  • Not all videos have captions or audio descriptions.
    • Fails success criteria 1.2.2, 1.2.3, 1.2.5.

Audio files

  • Not all audio files have text alternatives.
    • Fails success criterion 1.2.1.

Documents

  • Some PDFs are not fully accessible to screen reader and keyboard-only users.
  • Common issues include missing headings, reflow problems when zooming, lack of alternative text for images, and insufficient colour contrast.
    • Fails success criteria 1.1.1, 1.3.1, 1.4.3, 1.4.10.

We are actively working to improve these areas, with document remediation planned for completion by 2026.

Disproportionate burden

We have no accessibility issues currently identified as a disproportionate burden.

Content outside the scope of the regulations

The following content is exempt from the accessibility regulations:

  • Most of the material on People's Collection Wales is user-generated and uploaded directly by members of the public and partner organisations. This includes images, video, audio, PDFs, and links to third-party content. This content is exempt from the accessibility regulations as it is not funded, developed, or directly controlled by People's Collection Wales.
    • We are, however, committed to providing an accessible platform for users to contribute and view content. While we cannot guarantee the accessibility of every individual item uploaded, we actively encourage our contributors to follow accessibility best practices, and we provide guidance to help them do so.
  • Pre-recorded videos published before 23 September 2020.
  • PDFs and other documents published before 23 September 2018 that are not essential to our services.
  • Live video and audio streams.
  • Online maps (though we aim to make any essential information available in an accessible format).

What to do if you cannot access parts of this website

If you have problems accessing this site or need information in a different format such as accessible PDF, large print, easy read, audio recording or braille:

  • Email: [email protected]
  • Phone: 01970632500
    We will aim to respond within 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this statement

This statement was prepared on 13-10-2025 and last reviewed on 13-10-2025.

We carry out regular automated and manual accessibility testing using tools such as Axe DevTools, WAVE and the WCAG Colour Contrast Checker.

The most recent testing took place on 13-10-2025.